Finding trustworthy service providers

Getting around to maintenance issues can be a challenging task for property owners. One way to make sure that your property maintains in the same state during a lease is to conduct midway-inspections. With a midway-inspection, your tenant has the opportunity to indicate small fixes needed, and you might identify some wear and tear you weren’t aware off, saving you money in the long run when preventing further damages. Unfortunately, most property owners have a full-time job, a family, errands to run and an entire life aside from their rental properties. It is difficult to find time and energy to conduct midway-inspections.

The other option is to hold your breath until the lease expires and notice damages, that could have been prevented, only after the outgoing inspection. Hoping your tenant will inform you about maintenance issues, while not requesting small “improvements”, is the alternative option most landlords resort to (if you are not using a letting agent). This trusting relationship could work, but you’ll need a healthy communication space between you and your tenant. Property owners, managing their own properties, should always be approachable and ready to assist their tenants. So what happens when your tenant notifies you of a leaking pipe or mould in the bathroom or another issue that needs immediate attention? Making calls in search of proper service providers and scheduling suitable times for call-outs can be time-consuming and somewhat frustrating. Fortunately, we are in the 21st century and technology simplifies things like this. Preferental introduced a ground-breaking feature on the platform this week with on-demand, trustworthy service providers.

Taking hands with getTOD, Preferental now offers their clients an easy-to-use tool that can be utilised 24/7 at the tap of a finger. getTOD is an on-demand mobile app that connects you in real time to a TOD professional for those emergency call outs. TOD aims to improve efficiency, eradicate unreliable service and take the industry forward using cutting edge technology and excellent customer service.

Advantages of using getTOD through Preferental:

  • Schedule a service via the easy to use Preferental Portal
  • NO call-out fees
  • A liability insurance and workmanship guarantee covers all work
  • 24/7 Service, including an on-demand mobile app that connects you in real time to a TOD professional for those emergency call outs
  • All getTOD tradespeople are fully qualified, and criminal background checks have been conducted for your safety, security and peace of mind
  • Regulated pricing to make sure you get the best service at the best rate
  • Easy payment methods via card, EFT and soon snap scan
  • A rating system after completing the job is in place, so we know you only got the best service possible
  • getTod is with you every step of the way, from start to finish and if there are any call-backs they run the process for you as well

Making use of tools like this will not only save you valuable time but also equip you with a hands-on renting relationship with your tenant without the hassle, so you get around to doing life.